We have offered trial products in the past but unfortunately over 50% of them end up scrapped as they are returned in such poor condition. If you want to go ahead with one of our frames what I would advise is this. Place the order online through your company, when the frame arrives take photographs of how it has been packed and the condition it arrived to you. We use really sturdy internal packaging so you need to keep this as well as the outer box in the event that you need to re-pack the frame and return it. The frame must return to us in exactly the same packaging it arrived to you, It is likely that the external box will receive some damage on the return journey back to us so we would advise to wrap it in plastic to keep it clean. I would advise that you again take photographs as you re-pack the frame. If the actual frame is damaged when we receive it back into stock but can be modified or repaired to bring it back to a resalable condition you will be charged a fee for this work. However, if it is damaged in a way that means we can no longer sell it, we will not be able to offer you a refund in this instance and the product will be returned to you.
So basically as long as we get a product back that is pristine, re-saleable, everything is in the packaging that you received then we have to credit it fully as per statute.